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Info COVID-19

Current travel restrictions

Q: What travel restrictions are currently in place?

A: Please note that different access restrictions to Mainland FRANCE (Monaco's nearest airport is Nice - Côte d'Azur) and Monaco are in place and that you need to comply with French regulations when entering French territory.

Check-in at the hotel is possible without health pass, without test or other health proof, but the conditions for entering the Principality remain in force :

Anyone over the age of 16 entering the PRINCIPALITY OF MONACO, must be able to present all the documents required for their zone of origin (details on green zone, orange zone or red zone) in case of control. 

NB: The below-mentioned documents are not required for:

  • Residents of the French departments of Alpes-Maritimes or Var
  • Residents of the Province of Imperia in Italy
  • Commuter workers, pupils and cross-border students
  • Professionals from companies established abroad coming to the national territory to perform a service the urgency or frequency of which is incompatible with the performance of a PCR test or an antigen test
  • Road transport professionals coming to the national territory in the exercise of their activity

Anyone from a foreign country that is classified in the green zone, must present any of the following supporting documents ("health pass") :

  • Negative result of an antigenic or RT-PCR test of less than 24 hours
  • Proof of complete vaccination status* : Johnson & Johnson "Janssen" vaccine: 28 days after administration of a single dose*; other vaccines: 7 days after the administration of a 2nd dose* (except for people who have been infected with the SARS-CoV-2 virus, for whom this period is after the administration of a single dose*)

NB: No later than 9 months after the injection of the last dose, an additional dose of an RNA messenger vaccine is required for anyone over 18! The vaccination status is considered complete 7 days after this additional dose.

  • Certificate of recovery following contamination by the SARS-CoV-2 virus: more than 11 days and less than 6 months from the date of the test attesting to a positive result.

Anyone from a foreign country that is classified in the orange zone (e.g. UK, Russia) must present one of the following two documents:

  • A full vaccination*
  • A certificate showing proof of recovery from COVID-19: a positive PCR test taken more than 11 days ago and within the last 6 months

Please note that if a person arriving from an orange zone cannot show proof of a full vaccination or a certificate showing proof of recovery from COVID-19, comply with the following requirements:

  • Justify that his displacement is based on a compelling reason (personal or family, a health reason relating to an emergency or a professional reason that cannot be postponed)
  • Present the negative result of a PCR or antigen test of less than 24 hours
  • Self-isolate for 7 days upon arrival in Monegasque territory OR present the negative result of two new PCR tests, the first carried out within 24 hours of their arrival and the second carried out 5 to 7 days later

 

There are currently no countries listed as red zone.

 

More information can be found on the website of the Monegasque government.

Please prepare accordingly and also check the conditions for your return.

We also suggest that you keep informed about the latest developments on travel restrictions with this interactive map by IATA.

 

Q: What other restrictions are currently in place in Monaco?

Our guests are no longer required to wear a mask whenever in the hotel and in all public indoor areas of the Principality. However, the obligation to wear a mask remains in force in public transport, taxis, tourist coaches, as well as in health establishments and collective accommodation structures for the elderly.

Restaurants, bars, coffee shops etc. are open without restrictions. It is no longer necessary to present a health pass or to reserve a table.

More information can be found on the website of the Monegasque government.

 

Q: I am fully vaccinated, do I still need to present a test?

Check-in at the hotel is possible without a health pass, without test or other health proof, but the conditions for entering the Principality remain in force (see above).

Guest safety and routines

Q: Which new cleaning routines/rules does Columbus Monte-Carlo have in relation to Covid-19?

A: We are taking all necessary precautions to insure your stay is safe and enjoyable. Our customers and teams safety is our priority. We have obtained the "Monaco Safe” label, a certificate and government guarantee stating that Columbus Monte-Carlo adheres to the preventative measures implemented for clients’ and visitors’ safety.

Here are examples of what we do at our hotel for securing the safety of our guests and teams:

• We follow the guidelines and recommendations of the Monegasque authorities and are certified with the Monaco Safe label
• All guests are provided with information and instructions about COVID-19 related sanitary measures
• We offer disinfectant dispensers in public areas to our guests
• Our Conciergerie and reception desks are equipped with plexiglass screens
• All our staff wear masks and minimizes interactions with guests
• We minimise guest interactions by making sure the elevators and shuttle bus are used by a single person (or a party sharing a room) only
• Regular disinfection of exposed surfaces such as door handles, card terminals and elevator buttons
• Items presenting a contamination risk (pencils, room directories, etc) have been removed from the rooms and are available on simple demand
• Cleaning of your room on request and the service will be carried out during your absence (only for stays longer than 1 night)
• Our air-condition devices have been thoroughly cleaned and disinfected
• Increased focus on hand hygiene
• Increased cleaning and hygiene protocols

If you have any further questions, please contact our reservation agents (+377 92 05  90 00) before your arrival. Our reception team will give you updated information upon your arrival.

This information is valid until further notice and may be updated

 

Q: Which behaviour is expected of guests?

A: In line with Monegasque regulations, our guests are required to wear a mask whenever in the hotel. We ask our guests, for their own safety, to follow the social distancing and hand sanitation recommendations as displayed at the hotel (read more on the use of the elevators, shuttle service and fitness gallery).

Here are examples of security precautions that anyone can take to protect themselves and others from COVID-19:

• Wearing a mask
• Frequent hand washing
• Have hand disinfection ready
• Avoid unnecessary hand contact
• Avoid touching eyes, mouth and nose
• Cover the mouth with the elbow when coughing and sneezing
• Keep at least two meters away from coughing or sneezing persons

This information is valid until further notice and may be updated

Cancellation and rebooking

Q: Can I cancel or change my reservation?

A:  We currently only offer flexible rates, which grant you free cancellation until 48h before your arrival. For all reservations made after March 17th 2020, we are confident that you were aware of the travel restrictions and other risks and therefore the cancellation policy stated in your booking confirmation applies. If you booked a non-refundable rate and need to cancel, full penalties will apply.

If you did not book with the hotel directly, please contact the distributor (booking.com, Expedia etc. ) for information regarding your booking.

Please contact our reservation team (+377 92 05 90 00) for more information.

 

Q : I am worried due to the spread of Covid-19 and want to cancel my hotel stay, is that possible?

A: It is understandable that one can be worried but we assure you that the well-being, health and safety of our guests and team members is our top priority. You can read more about how we are handling guest safety here. Should you still wish to cancel your stay please contact our reservation team (+377 92 05 90 00) who will inform you of the alternatives.

Closed or modified facilities & services

Q : Is Columbus Monte-Carlo currently open? 

A: Yes, Columbus Monte-Carlo is open.

 

Q: Which facilities might be closed during my stay?

A: Please note that the Columbus Monte-Carlo is taking all necessary precautions to insure your stay is safe and enjoyable. Our customers and teams safety is our priority and we have put measures in place in line with government guidance.

 

Q: Can I claim a refund if a facility is closed?

A: Our prices have been adjusted to reflect the possibility of temporary closures of certain facilities, we will therefore not be able to grant further price reductions in case of temporary closure of a facility. We thank you for your support.

 

Q: Is the restaurant open?

A: Yes, Columbus Monte-Carlo's restaurant Tavolo is open from Monday to Sunday, from 6.30am to 10.30am for breakfast and from from Monday to Friday, 12pm to 2.30pm for lunch, proposing a daily changing ardoise menu. READ MORE

Our reception team will inform you extensively upon your arrival.

 

Q: Is the bar open? 

A: Yes, Columbus Monte-Carlo's cosy and welcoming cocktail bar is open again from Tuesday to Saturday from 5pm to 11pm, proposing a new "DRINK & DINE" concept. READ MORE

Our reception team will inform you extensively upon your arrival.